Administrative Policies

Refund Policy

(Updated 2026)

Indoor Season Start Date: October 2 Indoor Season End Date: February 28

Refund Request Form

(Updated 2026)

Volunteer Bond Policy

(Updated 2026)

Volunteer Refund Process

(Updated 2026)

Coach Honorariums

(Updated 2025)

Media Release Waiver

(Updated 2025)

Payment Process

(Updated 2025)

Healthy Lifestyle Policy

(Updated 2026)

Team Merchandise Policy

(Updated 2026)

Rainout + AQHI Procedures

Phoenix FC - Discipline

On Field Incident Discipline Flowchart

(Updated 2026)

Off Field Incident Discipline Flowchart

(Updated 2026)

Member Complaint & Reporting Process

(Updated 2026)

(Updated 2026)

Off-Field Incidents + Code of Conduct Appeals Policy

Codes of Conduct

Player Code of Conduct

(Updated 2026)

Parent Code of Conduct

(Updated 2026)

Team Staff Code of Conduct

(Updated 2026)

Code of Conduct for the Protection of Children

(Updated 2026)

Canada Soccer Association Resources for Coaches/Parents/Athletes

CSA: Guide to Safety

CSA: SafeSPORT Resources

CSA: Rule of Two

CSA: Small Sided Games Guide

CSA: Grassroots Standards

CSA: Grassroots Program Guide

Rules of the Game

Rules of Indoor Soccer

U8/U9 Modified Outdoor Rules (2026)

Phoenix FC Rules of U9 Indoor Soccer

U10/U11 Modified Outdoor Rules (2026)

Phoenix FC Adult Rulebook

U12/U13 Modified Outdoor Rules (2026)

Phoenix FC Youth Rules and Regulations